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What are Wuhu mobile coupons and rewards?

Wuhu is a mobile coupon and rewards site where you can get up to 30% off the brands you trust, or get the value back in real-time rewards.

Mobile coupons are paperless coupons or vouchers delivered to your phone that entitle you to savings on a particular product or products.

Rewards are items that are redeemed using points in the point store that are earned through points deals.

How does the Wuhu points store work?

  1. You can earn points at the following retailers PNP & DisChem.
  2. You can select whether you would like to earn a Rand discount OR earn points on any particular deal.
  3. Points are redeemed in the same way as rand discounts; the only difference is that instead of getting a rand discount instantly in-store, you will be allocated points that can be banked to use in the point store to redeem on rewards.
  4. You will need to earn 150 points before being able to start redeeming rewards in the Wuhu Points Store. Redeem your Wuhu points for fun things like Debonairs Pizza, Steers meals, movie tickets, airtime or cash vouchers at Shoprite Checkers.

How do I add coupons and rewards to my basket?

You will need to log in/ sign up to wuhu to receive coupons and rewards.

  1. Select preferred retailer
  2. Browse available coupons and rewards
  3. Select 'Get this Deal' on deals that interest you - the deal will automatically be added to your basket
  4. Select 'View My Basket'
  5. Follow the instructions once in your basket to redeem your deals at your store of choice. You'll receive an SMS containing the single deals code which can be used to redeem all items in your basket 6. This is the sms you need to present at the till point.

Help Topics

What if the transaction is unsuccessful and my deals code is not validated at the till point?

Your deals code may have already been used or you've typed in the wrong voucher number at the till. Try retyping the voucher number or check the details on the deal to ensure validity (right date, store, etc.). If that does not work, purchase the product, retain your till slip and report the incident here.

What happens to the deals in my basket once I've redeemed them in store?

Redeemed deals will disappear from your basket. Don't forget to reissue yourself a deals code for the balance of items in your basket.

When will my deals code expire?

Each coupon or reward is valid for a limited time period. Deals code validity is linked to the validity of the deals in your basket. If any coupon deals code. The deals expiry date is specified in the terms on the deal itself and in the SMS containing your deals and or reward in your basket expires, your deals code will also expire. Return to your basket to generate a new code.

Can the same deals code be re-used?

Deals codes are unique codes issued for a single redemption and are not reusable.

I used my deals code for some items in my basket. Can I use the same code again to buy the balance of items in my basket?

No, deals codes are for single use only. You will need to reissue yourself a new code from your basket. You will receive another deals code SMS for the balance of items in your basket.

Will the deals code used show up on the till slip?

No, the deals code will not appear, but a transaction reference number will appear so if you have any issues in store, please hang onto your slip so we can track the issue and resolve it quickly.

How do I know my code has worked for Points deals at Dischem?

Once your items have been scanned and your Wicode has been entered into the till-point, you will notice a corresponding R 0.01 discount per Earn Points deal on your till-slip and you will get your confirmation message from Wuhu Deals that your Points have been loaded.

I.e. if you added 3 x Brut Roll-On's, 2 x Axe Body Washes and 1 x Pepsodent Toothpaste Combo to your basket (all points deals) and checked out using your WiCode, your till-slip will show R 0.06 off (3 + 2 + 1 = 6 items).

PS this will also show on your till-slip and you will receive an application message / SMS per point deal redemption as confirmation.

How do I know my code has worked for Points deals at Pick n Pay?

At Pick n Pay you will not see anything appear on your till-slip once you have processed purchase for Earn Points deal items but don't worry - you will receive an App message / SMS per points deal redemption and your points will reflect in your total.

PS at till-point a screen pops up after you use your 'SmartPOS' number and sometimes the teller is unsure what to do next, all they have to do is click 'Continue' and the smartPOS number will work perfectly for your points deals.

Where can I redeem my deals?

Mobile coupons and rewards are accepted at participating SPAR, DisChem, Pick n Pay, Checkers, Checkers Hyper, Shoprite and Shoprite Hyper stores. Remember to tell the cashier you have a coupon code. See below for more information on how to use it.

How do I redeem Shoprite and Checkers deals?

Once in your deals basket, you must checkout to get your deals code(s). You will receive a single message on SMS or in App containing a unique deals code per Wuhu Deal item in your Shoprite or Checkers basket. The cashier must type the deal code in the barcode field and press total to activate the code for each deal item in your basket. A deals code is only valid for one transaction. Once your code has been entered at the till, you will need to return to Wuhu Deals to generate a new code.

How do I redeem DisChem deals?

Once in your deals basket, you must checkout to get your deals code(s). You will receive a single message on SMS or in App containing a unique deals code. Your deals code is the code you will use at the till point in order to redeem the savings and rewards. Shop for the products, proceed to the till point and the cashier should enter your deal code as a WiCode to apply your savings. A deals code is only valid for one transaction. Once your code has been entered at the till, you will need to return to Wuhu Deals to generate a new code.

How do I redeem Pick n Pay deals?

Once in your deals basket, you must checkout to get your deals code(s). You will receive a single message on SMS or in App containing a unique deals code. Shop for the products, proceed to the till point and the cashier should enter your deal code as a SmartPOS number to apply your savings. A deals code is only valid for one transaction. Once your code has been entered at the till, you will need to return to Wuhu Deals to generate a new code.

How do I redeem SPAR deals?

Once in your deals basket, you must checkout to get your deals code(s). You will receive a message on SMS or in App confirming that your deals have been loaded. Shop for the products, proceed to the till point and give your cellphone number to the cashier to apply your savings. A deals code is only valid for one transaction. Once your code has been entered at the till, you will need to return to Wuhu Deals to generate a new code.

What do I do if the store is out of stock of an item I want to redeem?

Unfortunately, we cannot guarantee all stores will have stock of the items on wuhu however we do try to select products that have widespread distribution. You will need to try a different store or ask the store manager when they expect to receive more stock. Go to the retailer website to locate the nearest alternative store to redeem your savings and rewards

What happens if the store is offline?

The deals code will need a working internet connection to authorise and process transactions

How do I know whether the transaction was successful?

A transaction is successful when the teller receives confirmation of the successful processing of the deals code. If the process is successful, the deal will be deducted from your total basket or you will receive a reward via SMS in real time. In the case of rewards a 1c discount will be reflected and a reward SMS will be received in real time. The Point of Sale will also print the slip confirming the transaction.

What happens if I don't receive my reward voucher SMS after purchasing the specified product?

If 1c off is reflected at till point and you do not receive your reward voucher SMS, email the below details to consumer.affairs-za@unilever.com:

  • the store visited
  • a copy of the till slip
  • the cell number you registered on wuhu with the deals code that was used

Can I get more than one discount or reward for the same item?

The coupon and reward limit varies per campaign and is stipulated on the deal on the site. If more than one coupon or reward is available for issue on a particular deal, a quantity drop down will appear and you will be able to select the number of items you would like to redeem.

How do I redeem my Hungry Lion Rewards?

On purchase of the specified product you will receive a reward voucher via SMS. You must go to your nearest Hungry Lion outlet, present your voucher code SMS and request your FREE Hungry Lion items.

How do I redeem my Ster Kinekor Rewards?

On purchase of the specified product you will receive a reward voucher via SMS. You must go to the self service terminal at any Ster Kinekor and enter your reward e-voucher code, select a movie and then receive your ticket. excludes 3D, Prestige and Imax Movies.

How do I redeem my Uber Rewards?

On purchase of the specified product you will receive an Uber Promo Code via SMS. You will need to download the Uber app to make use of this reward. Open the app and select 'PROMOTIONS' from the App menu. Input your Promo code to apply your Reward to your next Uber journey.

What happens if I delete or lose my deals code?

You will need to log back onto wuhu, enter your basket and reissue yourself a deals code SMS. If you experience any difficulties, simply email us at consumer.affairs-za@unilever.com with the following details:

  • details of coupon you lost
  • cell number that was used to get coupon

I've got Wuhu Points, now what?

You will need to earn 150 points before being able to start shopping with your Wuhu Points in the Store on the App. Trade your Wuhu points for fun things like Debonairs Pizza, Steers meals, movie tickets, airtime or cash vouchers at Shoprite Checkers.

Will my points ever expire?

Your points will expire on October 31st each year.

Are there limits to what I can spend points on?

Yes, you can only exchange points for a maximum of R 5000 in cash voucher codes in a calendar year.

I did not receive my rewards voucher?

If you do not receive your reward voucher SMS or inbox message in the App after you've chosen to trade your Points for Rewards, please Whatsapp us or email consumer.affairs-za@unilever.com

How do I redeem my Debonairs?

On purchase of the specified product you will receive a reward voucher via SMS. You must go to your nearest Debonairs outlet, present your voucher code and request your Debonairs items.

Are my points transferable?

No, your Wuhu points are linked to your account and are non-transferable.

How do I redeem my Steers?

On purchase of the specified product you will receive a reward voucher via SMS. You must go to your nearest Steers outlet, present your voucher code and request your Steers items.

How do I redeem my Nu Metro?

On purchase of the Nu Metro reward you will receive a reward voucher in your app inbox. You must go to the self-service terminal at any Nu Metro and enter your reward e-voucher code, select a movie and then receive your ticket. (Only valid for 2D Movies)

How do I redeem my Ster Kinekor Rewards?

On purchase of the Ster Kinekor reward you will receive a reward voucher in your app inbox. You must go to the self-service terminal at any Ster Kinekor and enter your reward e-voucher code, select a movie and then receive your ticket. (Excludes 3D, Prestige and Imax Movies)

How do I redeem my airtime and data pre-paid vouchers?

Pick your airtime reward or data reward; process your reward purchase using your Wuhu points and your device will automatically be allocated, no pin-typing in needed!

Note this is only for pre-paid device and not users on contracts. Be sure to select your relevant carrier.

What happens if I delete or lose my deals code?

You will need to log back onto Wuhu and check your inbox. If you experience any difficulties, simply email us at consumer.affairs-za@unilever.com with your cellphone number and the item you traded your Points for.

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