The Wuhu website and the Wuhu applications are operated by or on behalf of Unilever South Africa (Pty) Ltd and any other members of the Unilever group of companies ('Unilever'). While Unilever is responsible for Wuhu applications and for content on the Wuhu Facebook page, www.facebook.com is operated and controlled by Facebook, Inc. For information about using or accessing Facebook, see the Facebook Statement of Rights and Responsibilities
Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Unilever's promotional activities and website development. For example, website usage information about visitors to our Sites may be shared with our third party advertising agency to better target Internet banner advertisements on Unilever websites. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.
Your Personal Information is used by Unilever for the express purpose for which it was collected (e.g. to respond to your enquiry, enter you in a competition or to send you a sample). It may also be used by us to improve our products and websites, and to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). We may also share it with or pass it to other companies in the Unilever Group and third parties which directly support Unilever's promotional activities and website development. At any time, however, you may opt out of such future contact (see 'Who to Contact' below).
We may supplement the information that you provided us with other information we hold or that we receive from third parties. We do this for marketing purposes to provide more targeted products and services to meet your needs.
Finally, please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order.
At times, we may retain third parties to process and analyse data we collect on our Sites, including Personal Information, to give us insights which we will use to improve our products and our Sites, and track the effectiveness of a particular promotion or campaign ('Data Processors'). In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such products or services. These suppliers and other third parties are not authorised by us to use your Personal Information in any other way.
The Sites may use web analytics tools, such as Google Analytics and/or Unica, to track your interactions with a site and to store information, such as what time you visited it, whether you've visited it before and what site referred you to it. Site measurement statistics may be used to personalise your website experience, as well as to evaluate - anonymously and in the aggregate - statistics on website activity. We use this information to measure the effectiveness of our web presence and to compile statistical reports.
Where we use Google Analytics, we may share this information with Google to help Google improve its products and services. Neither we nor Google shall use (or authorise any third party to use) this tool to track or collect Personal Information about you or associate your Personal Information with Google Analytics data. For more information about Google Analytics, (Click Here)
The host servers for the Sites are located in the European Economic Area and/or in Republic of South Africa. Unilever and its third party Data Processors will transfer and process your Personal Information within the European Economic Area in accordance with applicable data protection laws and regulations. South Africa currently has no law explicitly protecting Personal Information, but the hosting organisation is required to implement measures to protect your Personal Information and not to process it except in accordance with Unilever's instructions. Any future hosting organisation used in relation to this site will be similarly bound.
Although the Sites are designed for residents of the Republic of South Africa only, users may be based in other countries. Please do not include Personal Information in any comments you post on or through the Sites, as you may be sharing that information with users based outside the Republic of South Africa in a jurisdiction that does not provide the same level of data protection. Unilever and its third party Data Processors shall not be responsible for Personal Information disclosed in this way.
We take reasonable precautions to keep your Personal Information secure and require third party Data Processors to do likewise. Access to your Personal Information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees on a need-to-know basis.
You can write to us at:
Unilever South Africa (Pty) Ltd : IT Dept, 15 Nollsworth Crescent, Nollsworth Park, La Lucia, Durban, 4051
To assist us in actioning your request, please provide your full name and details of the Brand or Unilever contact to which your request relates.